Last Updated: 30 November 2025
Company Name: SR Global Clinical Limited (SRGC)
Company Number: 10425711
Incorporated on: 13 October 2016
Registered Address: 314 Midsummer Court, Milton Keynes, London, MK9 2UB
Email: info@srglobalclinical.com
Website: www.srglobalclinical.com

 

SR Global Clinical Limited (“SRGC”, “we”, “our”, “us”) is committed to protecting the privacy of individuals and safeguarding personal data across all our services, digital products, platforms, training systems, recruitment portals, and clinical operations.

We follow all applicable data protection regulations, including:

• UK GDPR

• EU GDPR (where applicable)

• Data Protection Act 2018

• ICH-GCP

• MHRA & EMA requirements

• HIPAA principles (where applicable)

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

 

1. Information We Collect

We may collect the following categories of personal data depending on how you use our services:

A. Website & Platform Use

• Name

• Email address

• Phone number

• IP address

• Browser type

• Device identifiers

• Cookies & analytics data

• Contact form submissions

B. SRGC eSuite Users

(Including QMS, AMS, Recruit, CTMS, TrialFlow, ED training)

• Name & contact details

• Job role & organisation

• Login information

• Training records

• Certification records

• Document access logs

• Audit trails

• System activity history

• Uploaded documents (e.g., SOPs, CVs, audit files)

C. Training Platform (SRGC-ED)

• User profile

• Training participation

• Certificate completion

• Assessment scores

D. Recruitment Platform (SRGC-Recruit)

For volunteers/participants (where applicable):

• Name, age, gender

• Health information (self-declared only)

• Screening responses

• Appointment bookings

• ID verification (KYC)

• Contact preferences

E. Stress Monitoring Systems (SMS Technology)

If you use SRGC’s stress monitoring tools:

• Heart rate, HRV (if integrated)

• Activity level

• Mood logs

• Responses to questionnaires

• Device data (from linked wearables)

F. Business Operations

• Contracts

• Invoices & payments

• Emails & communication logs

• Service agreements

 

2. How We Use Your Information

We use personal data to:

A. Provide Services

• Manage clinical research operations

• Deliver digital platform functionality

• Provide training and certification

• Manage audits & quality processes

• Support SRGC eSuite functionality

B. Improve Platforms

• Enhance user experience

• Conduct security monitoring

• Perform technical troubleshooting

• Optimise platform performance

C. AI & Analytics

(Where consent is provided)

• Recruitment prediction

• Risk monitoring

• Data quality analysis

• Performance dashboards

D. Compliance & Legal

• Maintain audit trails

• Fulfil regulatory obligations

• Comply with GDPR, ICH-GCP, MHRA, FDA

 

3. Lawful Basis for Processing

We process data under:

• Consent

• Contract performance

• Legal obligations

• Legitimate interest (security, service improvement)

Special category data (e.g., health data) is processed only with:

• Explicit consent

• Research/scientific purposes permitted under GDPR

 

4. How We Share Your Information

We may share data with:

• Trusted service providers

• Technology hosting providers

• Regulatory authorities (when required)

• Research sponsors (under contract only)

We never sell personal data.

All external partners operate under GDPR-compliant agreements.

 

5. International Data Transfers

If data is transferred outside the UK/EU, SRGC uses:

• Adequacy decisions

• Standard Contractual Clauses (SCCs)

• Additional security safeguards

 

6. Data Security

We use industry-standard measures, including:

• Encryption (in transit & at rest)

• Role-based access control

• Two-factor authentication

• ISO-aligned security practices

• Regular security audits

Platforms comply with:

• ICH-GCP

• GDPR

• 21 CFR Part 11 (for audit trails & e-records)

 

7. Data Retention

We keep personal data only as long as necessary for:

• Legal/regulatory requirements

• Completion of services

• Audit/inspection readiness

After retention periods, data is anonymised or securely deleted.

 

8. Your Rights

Under GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent

• Complain to the Information Commissioner’s Office (ICO)

To exercise rights, email:
📧 info@srglobalclinical.com

 

9. Cookies

We use cookies for:

• Site analytics

• User experience improvements

• Platform performance

You can manage cookies through your browser settings.

 

10. Third-Party Links

Our platforms may link to external websites.
We are not responsible for their privacy practices.

 

11. Children's Data

We do not knowingly collect data from individuals under 16 unless part of approved research requiring parental consent.

 

12. Policy Updates

We may update this policy periodically.
The latest version will always appear on this page with a revised date.

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13. Contact Us

For privacy-related questions or requests, contact:

📧 info@srglobalclinical.com
📍 314 Midsummer Court, Milton Keynes, London, MK9 2UB
📝 Company Number: 10425711